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Taylor🚢

1y ago

What happens to a shark when it stops swimming?

They drown—just like startups if they stop innovating.

In the past when I've thought I 'made it,' MRR drops and customer support tickets rise. Not a good combo!

Here are 5 ways to combat complacency as a founder 👇

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Taylor🚢

1y ago

💭Get Customer Feedback!

Never stop seeking feedback from your customers. Their insights are gold for refining your product/service. Regularly check in to understand their needs, pain points, and suggestions. This keeps your offering relevant and continually improving.

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Taylor🚢

1y ago

💭Keep Delighting the Customer!

Consistently exceed customer expectations. It’s not enough to satisfy; you must delight! Small gestures, excellent support, and continuous improvements make customers loyal advocates. Never get comfortable; always aim to amaze.

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Taylor🚢

1y ago

💭Set New Goals!

Achieving a milestone is just the beginning. Always set new, ambitious goals to keep the momentum. Whether it’s scaling, new features, or expanding markets, continuous goal-setting drives growth and innovation.

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Taylor🚢

1y ago

💭Analyze the Competition!

Stay ahead by constantly analyzing your competitors. Understand their strengths and weaknesses, and find opportunities to differentiate your offering. Competitive analysis is crucial for strategic planning and staying relevant.

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Taylor🚢

1y ago

💭Maintain Financial Discipline!

Financial health is the backbone of your business. Keep a tight grip on finances, monitor cash flow, and ensure sustainable growth. Avoid unnecessary expenses and invest wisely. Financial discipline ensures long-term stability.

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Taylor🚢

1y ago

💭Enhance Operational Efficiency!

Operational efficiency can make or break your business. Continuously streamline processes, adopt new technologies, and eliminate bottlenecks. Efficiency not only reduces costs but also improves customer satisfaction.

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Taylor🚢

1y ago

The TL;DR

• Get Customer Feedback!

• Keep Delighting the Customer!

• Set New Goals!

• Analyze the Competition!

• Maintain Financial Discipline!

• Enhance Operational Efficiency!

If your start up is drowning, ask yourself why.

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Taylor🚢

1y ago

If you enjoyed this post and you are running a start up or building up your side hustle:

1. Follow me at @9toFounderLife for more content like this one.

2. Check out some of my other threads, like the one below:

https://x.com/9toFounderLife/status/1792222100943495255

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