Before I moved to Ibiza, I took a peak season job in a contact centre.

The most angry customers were those who wanted us to offer them solution based on their terms. They even demanded deliveries on Christmas day.

Expecting others to behave as we would is unrealistic.

Expecting others to behave as we would is unrealistic. The anger we feel is based on our own beliefs of what we think that they must do. Our beliefs determine when we feel pain and when we feel pleasure, and the annoying thing is that we didn't choose these, they were installed through our formative years.

😠 We have to work with people we don't particularly gel with.

😠 We have to live with people who don't keep the same standards as us.

😤 We feel hurt if we're not picked for the team.

How annoying!

Next time you're feeling angry or annoyed at poor service, a colleague who is always late or the friend who forgot to invite you to the party, check whether you're musterbating.

If you think you MUST be treated better and others MUST see things your way, ask yourself why. Changing the way you feel about a person or situation gives your mental health a break.

#mentalhealth #anger #productivity #beliefs