When dealing with customers or colleagues who are "takers," it's essential to approach negotiations differently than when working with "givers." Takers often believe that for them to win, someone else must lose, making win-win solutions challenging. Here's how to effectively negotiate with takers:

Understand Their Mindset

• Takers are not inherently bad people; they simply have a different approach to getting things done.

• They may be valuable team members in certain situations, such as when assertiveness is required.

• Takers will continue to take until they reach a firm boundary.

Set Hard Boundaries

• Clearly define the terms of your agreement and stick to them.

• Avoid the temptation to give in to additional demands to close the deal.

• Takers will keep pushing until they receive a firm "no."

Be Direct and Assertive

• Communicate the limits of what you can offer in a straightforward manner.

• Present the terms as a "take it or leave it" proposition.

• Takers appreciate knowing the full extent of what they can get from the negotiation.

Don't Take It Personally

• Takers aren't trying to be harsh or malicious; they simply want to maximize their gains.

• By setting clear boundaries, you can make takers feel like they're getting a great deal while protecting your own interests.

• Negotiating with takers can be easier than with givers, as the terms are clearly defined and emotions are less likely to be involved.

Remember, the key to successfully negotiating with takers is to set a hard boundary and stick to it. By doing so, you'll affirm their desires, make them feel satisfied with the deal, and save yourself from frustration and feeling taken advantage of.