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Justin Zack

2y ago

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3 Communication Frameworks From 3 Masters of Dialogue To Improve Your Relationships At Work
Justin Zack

Arguably the world’s most valuable skill is communication.

Unfortunately, the fast-paced and busy nature of today's world keeps people from ever learning how to communicate effectively.

Here are 3 communication frameworks that will save you dozens of painful hours trying to master communication yourself:

Framework #1 - Empathy by Stephen Covey

Hearing this completely changed the way I thought about communication.

According to Stephen Covey, all you have to do is:

  • Seek first to understand

  • Then to be understood

  • Ask questions to clarify understanding

Framework #2 - Energy by Tony Robbins

Hang this up in your room somewhere.

  • Speak with conviction

  • Use vivid language to engage the audience

  • Match the energy of your communication partner

Framework #3 - Rapport by Dale Carnegie

This the Bible of communication.

  • Show genuine interest in the other person

  • Avoid criticism and negative language

  • Use humor to build rapport and make a connection

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