Research from Harvard Business Review shows that workers in companies with high trust are 50% more productive, 76% more engaged, 74% less stressed than those in low-trust organizations.
Just got promoted? Here are 7 tips to build trust and establish your credibility as a manager:
Be visible and accessible: Whether you're working together in person or remotely, interact with your team regularly. A study by Oracle shows that visible leaders boost team confidence and performance. Stay connected to understand their needs and challenges.
Communicate clearly and consistently: Always keep your team updated on goals, expectations, and any changes. Communicating consistently reduces uncertainty and builds trust. When everyone’s in the loop, they feel more secure and engaged.
Be responsive: Answer questions and address concerns promptly. This shows you value your team’s input and are committed to supporting them. It helps tackle issues before they escalate, keeping the team dynamic positive.
Encourage collaboration and open dialogue: Create a space where your team feels comfortable sharing ideas and feedback. High-performing teams address tension proactively and believe disagreements can lead to better outcomes. Open dialogue fosters trust and innovation.
Show empathy and support: Check in with how your team is doing and if they need support. Leaders who focus on their team’s needs build more positive and empowered teams, according to the Journal of Occupational and Organizational Psychology. Empathy strengthens relationships and boosts morale.
Share credit and recognize achievements: Celebrate your team’s successes and share credit. This fosters unity and appreciation, strengthening trust. Recognition motivates team members and reinforces positive behaviors.
Demonstrate competence and integrity: Show your expertise by taking on challenging projects and delivering high-quality work. Ensure your actions align with your values and promises. When your team sees you walking the talk, they’re more likely to follow your lead.
By following these tips, newly-promoted managers can build a solid foundation of trust and credibility, leading to cohesive and effective team capabile of delivering at a high level.