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Marie Cervantes

1y ago

I write about lessons from 20+ years of leading teams and data storytelling.

The 3-Step Employee Feedback Framework New Leaders Should Use to Drive Positive Change, Promote Accountability, and Improve Performance
Marie Cervantes

The most powerful feedback often follows a simple, 3-step formula.

Enter the AID Model, your new best friend for delivering clear and constructive feedback. Whether you’re guiding a seasoned pro or helping a newbie find their footing, the AID Model breaks it down into three easy steps:

Action, Impact, and Desired Outcome.

Think of it as a GPS for feedback, showing your team where they are and where they need to go.

 

Step 1: Action

Start by zeroing in on the specific action you’re addressing. Skip the vague “You need to participate more” and get precise: “In the last three team meetings, you didn’t share your thoughts.” This clarity ensures that your feedback is understood and doesn’t leave the other person guessing.

 

Step 2: Impact

Next, connect the dots between the action and its impact. This is where your feedback hits home. “Because you didn’t contribute, we missed out on ideas that could’ve boosted our project.” When your team sees the ripple effects of their actions, they’re more likely to take your feedback seriously.

 

Step 3: Desired Outcome

Finally, paint a picture of what success looks like. “Going forward, I’d love to hear your input during meetings. Your ideas could really drive our success.” This future-focused step turns feedback into a growth opportunity.

 

The AID Model is all about clarity, connection, and constructive guidance. It helps you deliver feedback that’s not just about what went wrong, but about how to make it right. So, the next time you’re about to deliver feedback, let the AID Model lead the way.

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