Great workplaces don’t just happen.  They need to be created and nurtured.  Many roles have a responsibility, but for today, I’m going to focus on the HR or People team.

Here’s how I see their role:

·      Understand the external landscape – what are employees looking for and what do they value in general?

·      Understand the internal landscape – what are the organization’s values and culture they want to have?

·      Work with the broader leadership team on a clear employee value proposition

·      Work with the broader leadership team to identify, create, and iterate on employee programs and policies in support of the culture and values

·      Assess how the programs are working through engagement and pulse surveys, focus groups, and/or 1:1 discussions.

·      Coach supervisors and leaders on how they get the best from themselves and their teams.

·      Ensure that communications are timely, transparent, and regular enough.

What have I missed?