What’s the one workflow in your organization that quietly drains energy every day?

The approval loop that requires three Slack pings. The spreadsheet no one fully trusts. The tool everyone uses but no one owns. The process that “mostly works.”

If it repeatedly pulls people out of flow, it’s not a nuisance. It’s operational drag. And operational drag compounds.

“I’ll fix it when I have time” usually means: we’ve normalized inefficiency.

Every broken workflow is a silent tax on attention, morale, and performance.

Fixing it once returns time indefinitely.

If you’re not sure where to begin, try this ChatGPT prompt:

Act as a strategic operator. I’m dealing with [describe workflow].
Help me identify:
• The root cause
• The hidden cost (time, trust, morale)
• The simplest viable version
• A one-hour intervention to improve it.

Then block one hour. Not to manage tasks. To remove friction.

Leaders don’t stop the waves. They remove the rocks.

Where is your organization paying a silent tax?

This is the work I love doing with mission-driven teams.