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Payal Mitra

1y ago

Seeking and Sharing | AI Practitioner | Exploring Writing to test my curiosities

Day 14: Observations of C-suite behaviours that inspire outcomes - that you can apply too
Payal Mitra

These are behaviour patterns that signal effective leadership, at all rungs. They inspire trust in management and drive successful outcomes. This is from observation and applied experience (I'm no CxO, but I take ownership). #everyoneIsALeaderClub

1.Regular Communications (Thoughtful, informative, and concise)

Warren Buffet is known for his excellent shareholder letters at Berkshire Hathway. Alfred Sloan of GM was well known for thoughtful letters post management meetings.

I have observed tangible energy transfers when this is done consistently and thoughtfully at my workplace by others or me, at any level. Make it a fortnightly, monthly letter/postcard to all. Should include both good and bad (and actions).

2.Strong people hiring skills

This is often touted as the one of the most important roles of CxOs, founders, etc, by the leaders themselves. A behaviour that should propagate all along the chain.

3.Listening to internal grievances, and then acting

I participated in the 2nd set of internal listening tours organised by the CTO (of a large firm). I liked that this was not a one-off gesture sans accountability. I could clearly see how the top 1-2 themes from the previous year's tours were actually implemented.

4.Everyone is an owner

Everyone under/alongside you in the management chain is a leader/entrepreneur/change-driver, etc. They are responsible and accountable.

5.Purposeful, uniting 'mission' statements for big undertakings

A good inheritable tagline underlying and steering purpose is very underrated. It shows profound understanding of the why and an ability to breakdown grand visions into lowest common divisor tasks.

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