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Shaun Coffey

4w ago

leaders are always learning and growing, always trying to get better at the craft, and always trying to learn from others and to do good as a result.

Power 8: The Respect Effect – Referent Power and Relationships
Shaun Coffey

Why People Follow You Matters More Than Your Title

Referent power is the quiet force behind why people choose to follow, not because they have to — but because they want to. It is built not on hierarchy or expertise, but on personal connection and integrity.

What Is Referent Power?

  • Comes from admiration, respect, or emotional connection

  • Rooted in who you are – not what role you hold

  • Commonly seen in charismatic, empathetic, or principled individuals

  • Think: the colleague everyone trusts, the leader people naturally rally behind

Why It Works

  • Inspires loyalty and discretionary effort

  • Drives team cohesion without relying on formal authority

  • Creates motivation stronger than rewards or rules

  • Example: Teams stay late not for bonuses but because they care about the leader

How to Build It

  • Deliver on your promises – consistently

  • Treat everyone with dignity and empathy

  • Listen deeply and engage authentically

  • Model the values you want others to live by

  • Understand: it is earned slowly but lost quickly

The Leadership Takeaway

People follow people – not positions.

In a world overloaded with authority and hierarchy, the most enduring influence comes from trust, credibility, and care. It is the kind of power no title can grant — but every organization desperately needs.

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