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Tino Klaehne

2y ago

I help insight teams to scale their impact.

Every innovation starts with an insight.
But the majority of insights never lead to action. Why?

The first step is to get the right insight-audience fit.

Action emerges when the right insight is shared with the right audience in the right way at the right time.

The right insight - Less is more!

  • Insight relevance - Does it matter? Relate the insight to the problems they want to solve (audience context)

  • Insight quality - Is it sufficiently backed with data? Is it actionable?

The right audience - The more, the merrier.

  • Total audience size - To increase the potential of someone taking action, grow your audience - more of the same.

  • Audience diversification - Widen your audience with new target groups (different departments, hierarchies, etc.)

The right way - Narrative > numbers.

  • Audience preferences - Test formats to find the one that resonates with your audience(s). Diversify your portfolio of deliverables. Adjust your wording to speak their language.

  • Audience engagement - Involve and integrate your audience into your research. As with ideas, there is a not invented here syndrome also with insights.

The right time - Force your luck.

  • Repeat yourself - Some things need to be heard more often.

  • Insight maturity - Let them grow. Enrich your insights over time.


In the future, the companies with the most effective insight teams will have a considerable advantage - because everything starts with insight.

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