Managing complex change requires the presence of five change elements (Thousand & Villa, 1995) …

Vision, Skills, Incentives, Resources & Action Plan

Without vision, we have confusion.

Without skills, we have anxiety.

Without incentives, we have resistance.

Without resources, we have frustration.

Without an action plan, we’re on a treadmill.

For situations that require complex change make sure your have a vision + skills + incentives + resources  + an action plan.