For an outsourced relationship to work, nonprofits must find the right partner and create a strong relationship. I have learned three essential lessons from many nonprofits who have made this strategic decision.

The Importance of Clear Expectations - The accounting pro needs enough discussion and question-and-answer time to craft a set of specific deliverables. Before any professional relationship begins, an engagement letter must be created that clearly states the duties and mutual responsibilities of both parties.

Regular Communication is Key - A professional bookkeeper should lead the creation of a solid communication system and schedule within which to operate. Over-communication is much better than under-communication, which is undoubtedly true at the beginning of the partnership. The nonprofit chooses a primary daily contact to help facilitate the work and keep the executive director informed.

Choosing the Right Partner Matters - If the outsourced firm does not meet clear expectations and regular communication prerequisites, it might be a canary in the coal mine for trouble ahead. The due diligence effort up front will pay huge dividends as you figure out if it will work.

The outsourced bookkeeping firm must demonstrate their attention to detail with a complete engagement letter and show you that frequent communication will be the key to success. If the firm responds slowly to your needs, there may be a problem you need to address now, not later. There is no replacing the nurturing of the relationship. It will be the key to everything.