Recently, I have two users: 1 finance and 1 project manager giving me conflicting stories about a process I need to automate.

It's the typical "Blind Men and the Elephant" in my workflow business.

I describe how I reconcile them to build a coherent system. 👇

https://typeshare.co/kimsiasim/posts/1-hierarchical-thinking-i-use-to-accommodate-conflicting-customer-requests