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I help leaders build systems and habits to get things done. I write about individual productivity, operational effectiveness, and spiritual formation.

The Relationally Intelligent Project Manager: Create Ways to Hear from Every Person on the Project
Written by Andrew Yee

The project is too big for you to know everything yourself. You need everyone's input in order for the project to be successful.

As the project manager, you need to create ways to hear from everyone on the project.

Here are different ways to hear from people:

  1. Open conversation during project meetings

  2. 1-on-1 meetings

  3. Surveys for how people are feeling about the project

  4. Written status updates

  5. Hotline for people to report issues

  6. Hallway conversations

  7. Direct email or other electronic communication

  8. Stopping by someone's office

If you say you're too busy to connect with the people on the project, they you likely need to delegate project tasks to others so you can devote more of your capacity to the project coordination role.

And in every communication avenue you create, these are key principles that would be good for you to follow:

  1. Help the other person feel comfortable with you.

  2. Believe that the other person genuinely wants to be helpful (unless you have evidence to the contrary).

  3. Maintain appropriate confidences.

Hopefully this helps you form more effective connections with the others working on your project.