The Two Lauras

The Two Lauras

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The Two Lauras

Business and marketing tips for freelance social media managers | Creators of ⚒️ The Social Media Managers Toolkit | written by Laura Moore

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The Two Lauras

4y ago

This Is The Best Book I’ve Ever Read On How To Find Your Niche

There are a lot of books about how to stand out in your market & 'niche down'

Not to mention all the articles, tweets, podcasts and courses.

But the best book I've found is A Marketer's Guide To Category Design by Category Pirates.

Once you've read this book, you will never look at niching the same way again.

Most people think you need to find an existing niche and fit your business into it.

This book debunks that theory entirely.

Almost all niching advice regurgitates the same information to help you stand out from the competition.

This book helps you realise there shouldn't be any competition!

This is not your typical boring business book; the examples and storytelling keep you hooked throughout.

If you are at all interested in how to stand out & get hired as a freelancer, I can't recommend this book enough.

(And if you've read it, do you agree? What other book would you recommend for beginners?)

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The Two Lauras

4y ago

Most people say they can’t think of anything to say on social media. Truth is, there are probably 20 ideas staring you in the face 👀

Go back to old content and do this:

1. Write a short tweet about it

2. Go a little bit deeper and turn it into a Twitter thread

3. Send an email directing to the original content

4. Use it as a reason to join your email list

5. Send an email deep diving into the key points

6. Write a LinkedIn question asking thoughts on the topic

7. Turn it into a LinkedIn article

8. Talk about it in your Stories

9. Link to the original content from your stories

10. Create an Instagram carousel outlining the main points

11. Record a Reel about it

12. Reuse the Reel on TikTok

13. Post the Reel on Facebook

14. Put the Reel on YouTube Shorts

15. Go live and talk more about it with someone else

16. Share it on your Facebook page

17. Ask a question about the topic in your Facebook group

18. Record a YouTube video about it

19. Record a podcast about it

20. Get invited on someone else’s podcast to talk about it

21. Turn it into an ebook

22. Teach it in more depth in a masterclass

Still stuck for ideas?

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The Two Lauras

4y ago

Most content doesn't work because the creator fails to add a Call To Action (CTA).

They don't add one because they don't know what to say.

So to help you get more engagement on any platform, here are 13 CTAs you can use anywhere.

👇

#1. Ask me anything

This is a good one to add at the end of a post where you've taught something, shared an experience or opinion or even introduced a product.

#2 Share if you agree

If you want to reach new people, shares are valuable. So add this to a post that holds value for someone else to share with their audience.

#3 Follow for more tips

If you've shared something with tons of value and advice then people will want more - you're just telling them how to get it and setting the expectation that you'll deliver (so do!)

#4 Click below for the full lowdown

People rarely click links unless they're told to & know what's on the other side. Use this CTA if you've given a preview of the content available when someone clicks your link.

#5 Drop a 👋 if you relate

This one gives people a simple way to show they relate to whatever you said without them needing to think about what to say!

#6 PS - my DMs are always open - come chat!

Giving permission for someone to DM you is good for the lurkers who don't like to comment in public.

#7 Save this for later

If your audience is usually short on time, or your content is worth referring back to then telling someone to save it is a great CTA.

(It also reminds them that saving is an option)

#8 Tap below to get a reminder

People LOVE to be reminded about things they're interested in so use this CTA for pre-scheduled lives, Spaces and events

#9 Get on the waiting list - link is (below/in my bio)

If you've got something new coming a waiting list is a perfect way to build anticipation. But you need to tell people to join it!

#10 Double tap if you agree

(Works best on Instagram obvs)

Telling people the quickest way to engage with you will often result in more reactions - especially if others have already liked the post.

#11 Like it? Do me a favour and retweet it

Asking the reader if they liked it will usually get a yes response, and by asking for a favour in return for whatever you just gave them and giving them a way to thank you, you're making it super easy for them to engage with you.

#12 Sign up below; doors close soon/tomorrow/X date

Adding scarcity to a CTA gives it even more chance of working. This one always works well for us.

#13 Screenshot for later

Yes, a screenshot is an engagement.

No, you can't track it.

Yes, you should still use it!

(2 bonus CTA's for you 😉)

If you found this post valuable:

1. Give us a follow → @thetwolauras

2. Check out this thread next 👇

https://twitter.com/thetwolauras/status/1476826714940624896

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The Two Lauras

4y ago

We've been marketing on social media since 2009 and created content for more clients than we can count.

What most people don’t know?

We use the same 3 posts every time.

🧵👇

Positioning posts

These posts make the business the obvious choice for their perfect people.

They make it clear:

• What you do

• Who you do it for

• Why they should pick you

E.g.

• Tips and advice

• Testimonials and UGC

• Values & personality

• Experience & credibility

Problem-solving posts

These make the reader think you're talking to them...

"Are they listening to my conversations?"

Identify the problem and offer the solution e.g.:

• Tutorials & how-to guides

• Tips to solve common issues

• Explainers

• Recommendations

Promotional posts

These posts help people take action to:

• Visit your website

• Listen to your podcast

• Join your list

• Buy your stuff

... etc

Positioning posts and problem-solving posts can also become promotional posts.

Just add a CTA!

These ones will give you some inspiration:

All successful social media marketing can be created with this one framework:

We call it The 3P Content Framework®

In order to use it make sure you:

• Use all 3 types & don't rely on just 1

• Start with a compelling hook

• Add a strong CTA

Voila. Your content is sorted!

TL;DR - 3 posts that will help you create content that converts, in less time, with less stress!

The 3P Content Framework®

• Positioning posts

• Problem-solving posts

• Promotional posts

If you found this thread valuable:

1. Follow us for more threads on social media marketing → @thetwolauras

2. Get our daily emails → https://signup.thetwolauras.com/daily-emails

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The Two Lauras

4y ago

Comments are content

Proactive engagement is one of the most essential parts of a social media marketing strategy.

But gurus teaching engagement as a way to hack the algorithm and get a quick win means it's no longer seen as a priority, which hurts the whole marketing strategy for a business.

In recent years, the way proactive engagement has been taught has led to it being:

  • Seen as an unimportant admin task.

  • Outsourced to people with no marketing knowledge.

And when that happens, the rest of the social media strategy starts to fail or, at best, underperform.

Proactive engagement is one of the only marketing tactics that can work alone.

If you only did proactive engagement by leaving comments on other people's content, you could still grow a thriving business without creating any content!

In some ways, comments are more influential than content.

They allow you to build connection and brand awareness, resolve problems (sometimes before they even happen) and create relationships that lead to long-term loyal customers.

Proactive engagement is part of your daily life as a human. It's simply conversation, or in a business sense, networking.

If you take the time to build a relationship with someone, they'll become a supporter, friend, customer, colleague, referrer, or advocate.

By leaving comments, you also build a reciprocal relationship where the creator might feel compelled to comment on your content, which will help more people see your brand.

It's time to stop thinking of proactive engagement as secondary to content creation, or worse, an algorithm hack.

To get the best from your social media strategy, ensure a proactive engagement strategy is front and centre.

Successful proactive engagement starts with social listening and responding to people talking about your business and related topics.

Next, use the brand's Audience Personas to proactively engage with your target audience or people you share an audience with.

Building authentic relationships and giving more than you expect to receive is the key to proactive engagement.

It's time to ditch the old advice of commenting on five other accounts before you post

Most social media users go wrong by focusing on the number of comments and prioritising the algorithm's needs.

The quality of conversation and the connections you are building are more important than the number of comments.

Proactive engagement brings far more benefits than simple algorithm hacks when done well.

If you're looking for help with your social media marketing, check out the Meet The Social Pro® Directory and grab The Complete Guide To Hiring A Freelance Social Media Marketer

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The Two Lauras

Biz Tips

4y ago

A Social Media Managers Guide To Supporting Small Businesses Through The Cost Of Living Crisis

The cost of living crisis means most British families will be at least £1000 worse off each year.

And it's a scary time to be a freelancer. Typically we're the first to be let go, despite marketing being the most important part of a businesses future.

"Stopping marketing to save money is like stopping a clock to save time" Henry Ford

But when they've made it through a global pandemic and now have the cost of living crisis looming on the doorstep, you can't blame them for being cautious.

Freelance social media marketers who empower businesses through this tricky time are the ones who will survive and thrive.

Businesses need you now, more than ever.

  • Social media marketing has never been more crucial.

  • Platforms are changing almost daily and it's hard to stay up to date.

  • iOS14 has changed the way people manage ads.

  • Businesses need to be front of mind now more than ever.

By helping small business owners to overcome all these frustrations, you'll ensure they can keep the lights on and provide for their families.

Here's how to help small businesses in 2022:

1:1 support

As a freelancer, you have the luxury of being able to support anyone, from anywhere. So 1:1 support can be in person or virtual.

Businesses often have small issues holding them back. Like not understanding the functionality of platforms. Needing more insight into their analytics or wanting to know what to do to improve results.

A 1:1 session with an expert like you will leave a client empowered to move forwards.

Group training

A masterclass or workshop helping a business to master one key marketing strategy or tactic will make a huge difference to their business.

What should you teach? That depends on your audience. Look at your comments, DMs and FAQ's to pick a topic. Then test your audience's interest before taking bookings.

'Done with you' services

Even if they can't outsource the whole service, a business can still benefit from you looking over their shoulder and giving intermittent advice and support over a period of time.

Offering these services helps a business continue to thrive in times of adversity and you'll be gratefully remembered for the positive impact you had on their team and family.

Let us know if you're worried about how this will impact you?

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The Two Lauras

Social Media Marketing Tips

4y ago

The 3 Steps To Selling Successfully On Social Media

Before you try to sell on social media ask yourself this:

Would you buy from someone you didn't already know and like? What if you didn't trust them? Or feel sure they were going to deliver on their promise?

I bet the answer is hell no!

Unfortunately, most businesses forget this when they use social media for marketing purposes.

How we make buying choices:

Before we will part with our hard-earned cash we need to know, like and trust the business we are buying from.

  • We rely on personal experiences & relationships.

  • We look for credible recommendations and referrals.

  • We keep an eye on businesses we might buy from.

Businesses have to give their audience everything they need to become future customers.

Here's how to do that on social media:

Step 1: Be visible

You need to be seen!

With conversion rates from organic social media as low 1%, it is a numbers game. You can't dive into a sales strategy if you don't have anyone to sell to. But it's no good just being seen.

You need to be seen by the right people. Multiple times.

Step 2: Deepen the relationship

Less than 9% of people on social media ever engage with another account.

But that doesn't mean your followers aren't watching your every move.

Your content should take them on the journey they need to build a personal relationship with you even if they're not actively engaging with you.

Step 3: Don't try and sell too early

Remember the steps you take before you buy and flip them to ensure you take the same steps before you expect to sell.

Reach the right people and take your time to build their trust before you ever try to convert them.

It's crucial for businesses to sell on social media but unless you follow these steps and take your time to build visibility and deepen relationships with your audience, you'll be disappointed by the results.

We do a deep dive on each of the 3 core marketing focuses in our programme social prf.

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The Two Lauras

4y ago

Everyone wants to go viral.

But 99% of the time it's a bad marketing strategy.

5 reasons you should think twice before trying to go viral.

🧵👇

#1: You're not ready to go viral!

If you don't have enough products or manpower to service all hundreds of thousands of people DO NOT TRY.

It will ruin your reputation.

And can break your business.

We've seen this happen!

#2: Your audience will hate you

Ok, hate is strong!

But they certainly won't fall in love with you.

Viral posts don't build deep, long-lasting relationships.

Much better to exclude the masses and focus only on your perfect people.

#3: People won't remember you or your brand.

When we see viral posts we focus on the content.

We don't pay attention to the person or brand who shared it.

We *might* remember your post but we won't remember that it was you who created it.

#4: Organic virality ruins your paid traffic

Retargeting your engaged audiences with ads is a wise move.

But it's essential they are the right people.

Viral posts = increase costs ads

You'll be spending 💰 on people who don't care about your business.

#5: Going viral kills your organic marketing.

Growing a broad audience of people who don't care about your business means your engagement rate will tank.

Which means your reach will tank.

So your perfect people won't see your future content.

And then they won't buy from you!

TL;DR - Your aim should never be to go viral

• It'll break your business

• Your audience will hate you

• You won't be remembered

• Your costs will soar

• It'll kill your marketing

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The Two Lauras

Biz Tips

4y ago

When You're Building A Business As A Freelance Social Media Manager You Can't Afford To Ignore Your Niche

The biggest mistake you can make as a freelancer is not claiming your niche.

There's a misconception that niching down means you'll lose business. But in fact, the opposite is true. Claiming a niche means you'll find it easier to win clients.

You think niching will narrow your business.

What actually happens is that by being specific you narrow your potential client's choices.

Niching makes you the only option for the right people!

People are time-poor and their consideration span is short. Being clear makes it easy for them to see if you are right for them. And you won't be right for everyone but that's okay!

Truth is, the biggest mistake you can make online is not positioning yourself.

Because if you don't have certainty in who you help and what you do, how can you expect anyone else to be certain you're the one they need?

It's time to own it. And if it doesn't work. Change it.

Avoid these 3 big mistakes:

#1 Don't think of a niche as forever.

Your niche isn't set in stone. You can change it anytime.

#2 Don't put it off

The internet is crowded, people are busy. So positioning yourself as THE choice for them is non-negotiable.

#3 Stop trying to find a niche to fit into - claim your own.

Specificity might feel uncomfortable at first. But that's what sets you apart. And when you're the only one doing it, it has the added benefit of stopping your imposter syndrome.

Once you claim your niche, be loud and proud about it. Make sure people know what you do, who you do it for and how you can help them.

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The Two Lauras

Biz Tips

4y ago

Social Media Is Breeding Imposter Syndrome But You Can Be Part Of The Cure. Here's How:

If you spend your days on social media it's no wonder the imposter syndrome strikes.

You're surrounded by people celebrating huge wins day in, day out. Bragging about their bank balance. Celebrating new clients.

It can make you feel a bit shit!

But those 6-figure business braggers didn't get where they are overnight.

It took a whole bunch of small wins to get the big ones. But small wins rarely get shared on social media. Which is a real shame.

Imagine how much imposter syndrome would subside if we were exposed to more of the small wins on social media each day.

3 things that should be celebrated more.

#1: When you've learnt something new

Even if it was something small you picked up in a Twitter thread.

When you're surrounded by knowledge it's important to notice that something new snuck into your brain. If you've managed to implement that new knowledge then shout about that as well. And then share it with others so they can benefit too!

#2: When you've made a new connection

Imagine how great it would feel if someone celebrated meeting you!

You can give that gift to someone else. And you should be celebrating all the relationships you're making online. It's no mean feat being surrounded by people day in, day out - even if you never see their faces!

#3: When you've knocked something off your to-do list

Why do we only celebrate when we finish the whole list?

Every single thing you knock off your list deserves a little celebratory dance. It means you're making progress. And that's massive!

So, if you're waiting for permission to celebrate your small wins, this is it.

Be the change that helps put someone else's imposter syndrome back in it's box.

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The Two Lauras

Social Media Marketing Tips

4y ago

Two Things Everyone Using Social Media For Marketing Should Do

When you're marketing a business on social media you only have a split second to win someone over.

People have really short consideration spans and want to make decisions in split second. If they can't decide, or it takes too long they quickly move on. So everything about your social media presence needs to help them quickly get the information they need.

Without adding an extra click.

Unfortunately, most people fail to do this and they lose people's interest before they've ever had a chance to win them over.

But with a few simple tweaks, you can make sure that you never miss an opportunity to make a great connection. The important thing to remember when making these tweaks is that they are not set in stone, you can change them anytime. But they will make a whole heap of difference to your results.

#1: Tell me WHAT you do

People are selfish and they don't care about you!

But, when they land on your profile they want to know exactly what it is you can help them with. But they're busy and distracted so they won't go out of their way to find out. Make it easy for them to see what you do and more importantly, what you can do for them!

#2: Tell me WHO you do it for

Your socials should repel more people than they attract!

Scary I know, but by being clear in who you serve you make it far easier for people to self-identify if you're right for them. Plus you'll become well known and get recommended by more people. The riches really are in the niches.

Putting your audience first and making it easier for them to make decisions will always have a positive effect on your marketing.

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The Two Lauras

Social Media Marketing Tips

4y ago

Stop Overthinking Instagram Hashtags: A Guide For Social Media Managers

You don't need to master Instagram Hashtags.

Instagram hashtags are a powerful tool that can have a very positive impact on your marketing. When done well. But marketers need to stop looking for the magic recipe for using them.

Because there isn't one!

Instagram doesn't make any of its tools impossible to use.

Once you recognise this you'll realise that all those gurus selling 'the ultimate guide to Instagram hashtags' are lying to you! Because it's not that complex! Hashtags are simply Instagram's version of SEO, a tool they created to make it easier for people to find what they want to see (so they stay on the platform for longer!)

Instagram can't benefit by making hashtags so complex that people don't use them.

Follow these 3 simple steps to using Instagram Hashtags and you'll start to see immediate results.

#1. Keep your hashtags relevant

By using relevant hashtags you'll show your content to people who are interested in it. And when they engage with it, you're more likely to rank.

But use a broad hashtag that's not relevant to the content and your post won't rank and might not even be shown at all.

#2. Choose # with high reach potential but low competition.

The more competition, the less likely you are to rank.

But there is little point ranking on a hashtag that doesn't reach many people. Choose a mixture of low, medium and high hashtags

The best way to check if your chosen hashtags have higher reach potential than competition score is by using tools like Flick thetwolauras.com/flick (aff)

#3. Track analytics

Understanding if your hashtags are working is the only way to optimise for success.

There are no shortcuts to achieving success with hashtags, you simply have to test, track and optimise to have success with them.

Stop looking for hacks or golden bullets with hashtags and start putting in the time to build a hashtag strategy instead.

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The Two Lauras

Biz Tips

4y ago

Freelance Social Media Managers: Avoid Making This Huge Mistake With Your Business.

There's a huge problem arising amongst freelance social media managers.

We were baffled to discover that freelance social media managers are outsourcing their own social media marketing. Which is bad in itself. But when we learnt they are outsourcing to VA's and trainees we were even more stunned.

Freelance social media managers should never outsource their own social media marketing!

You're giving social media marketing a bad name!

Freelance social media managers are forever complaining about clients who don't value their service.

But it's hardly a surprise that business owners think social media marketing is simple. Just posting a photo on Instagram. When they're seeing first hand that that is what the experts think too.

You're making yourself look bad.

By outsourcing your own social media marketing you're telling people you're too busy to manage your own marketing and they're asking themselves:

"How will you have time to manage mine? Did you outsource yours to someone better than you? In which case, I'll hire them instead."

If you outsource your own socials, you can only ever expect two results:

  • They make you look bad.

  • They make themselves look good.

Neither is a good look for a freelance social media manager expecting a client to pay them good money for social media marketing.

By outsourcing your social media marketing you are risking the most valuable asset in your business. Your platforms are your portfolio where you show off your marketing expertise. That's what people look at when considering if you are the right person to hire.

And if the person you've handed them over to is doing a great job, they look like a better option than you!

If I discovered my mechanic didn't service his own car I'd question why and want to hire whoever does. We'd say the same to any freelance service provider. Outsourcing the thing you're known for is a terrible business decision.

We know you're busy and you want to grow your business but this is one non-negotiable.

Outsource something else. Not your own marketing.

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The Two Lauras

The Laws Of Social Media Marketing

4y ago

Social Media Marketing Law #8: The Call To Action Is Critical

Most content doesn't work because the creator fails to add a Call To Action (CTA).

They mistakenly believe that using a CTA will make people think they are pushy or 'salesy'. They've been told social media is not for sales content and that you can only use a CTA when you want someone to buy something. Holding that belief means:

  • They spend ages writing captions that don't sound pushy.

  • They focus on only providing value to the reader.

  • They forget why you're creating content in the first place!

But content without a CTA means the post probably won't work!

People aren't opening their app to find a post to comment on or share and they're certainly not looking for a reason to click a link that takes them away from the app entirely.

Instead, they're filling time, scrolling to relieve boredom or chatting with friends and family (unless they are marketers!) And when they spot a post they resonate with or a product they want to buy, they might not know what to do next.

Using a CTA in your post removes the confusion.

It provides clear direction as to the next step they should take. Which could be as simple as leaving a comment or sharing your content with someone else. Or take the next step towards buying from you.

The CTA helps the reader!

A mindset shift is needed to understand this, but even a strong CTA won't push someone to do something they weren't already considering. It won't make someone buy something they don't want. And it won't make you look pushy or salesy. Most people aren't thinking that deeply when they're reading your content!

The CTA is simply an ending statement or question which invites your audience to do something.

And there's nothing pushy or 'salesy' about that!

If you know someone who needs to hear this, do share it!